Hardware, Software, and Operating System Requirements:
In order to access the Website, use its functionality, and retain Electronic Communications that we provide to you, we require at a minimum:
(1) a computer or other device capable of accessing the internet with a browser (cookie-enabled) released in the past two years, such as a recent version of Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari;
(2) an operating system capable of receiving, accessing, and displaying Electronic Communications from us in electronic form via text-formatted email or access to our Website using a supported browser; and
(3) local, electronic storage capacity to retain Electronic Communications or a printer to print them.
Unsupported browsers may not receive the full functionality of the Website and services. You are responsible for the installation, maintenance, and operation of your hardware, software, and operating system.
How to clear your cookies and cache by browser:
The first thing you'll need to do to clear your cookies and cache is to determine what browser you're using. You will find browser-specific instructions for clearing your cache and cookies on the following sites.
Why clear cookies and cache?
Whether you’re having login trouble, issues with the Flow Website, or other general issues, a quick emptying of the cookies and cache is the first solution we try as a support team.
So why are you asking me to do it? In order to speed up your internet experience, browsers will "remember" old versions of websites so that they load more quickly. Usually, this is not a problem, but when websites update, remembering that old version can sometimes cause a problem. Clearing cookies and cache tell the browser to start over fresh.
If you do clear your cache and cookies but are still experiencing a problem, please contact us at firstname.lastname@example.org, and we’ll get to the bottom of it.